Our Services

Our Services

• Existing electricity supply

  You are already connected to our network, but you want to amend your supply in some way. (Service alteration, diversion, increase or decrease your supply)

  Existing supply
• New electricity supplies

  A new connection to our network. (EV charger, heat pump, building a new property)

  New supplies
• Service Information

  Find information on our services (Useful documents, embedded capacity register, loss of mains and more)

  Service information
• Tools and maps

  Use our tools and maps to help you with your project. (Load calculator, GIS, Network heat maps and more)

  Tools and maps
• Competition in connections

  If you have the appropriate NERS accreditation and have been engaged by a client to deliver their new connections, we can provide you with the necessary non-contestable services.

  Competition in connections
• Performance standards and charges

  Find information like the common connection charging methodology, our guaranteed standards of performance and the cost apportionment register.

  Performance, standards and charges

• Stakeholder engagement – Incentive on Connections Engagement

  We publish annual reports of our Incentive on Connections Engagement commitments. Find out what we have committed to delivering in this regulatory year, or take a look at our previous reports.

  Incentive on Connections Engagement
• Legal consents and agreements

  If you need us to connect you to our network, we may need the permission of the owners of the properties nearby to allow us to work and install our equipment.

  Legal consents and agreements