Service information

The MPAN (Meter Point Administration Number) is a unique 13-digit reference that identifies each electricity supply point. Click here to find out more as well as download our additional resources.

You can find all the documents you may need when connecting to our network as well as offline application forms and general information on our network involving electricity connections.

The term land rights are used as a collective term to cover the acquisition of property rights, such as Freehold and Leasehold interests, Easements/Servitudes, or Wayleaves. There are 4 types of Land Rights we can obtain, click here to find out what they are.

Just because we own the network doesn’t mean you have to accept a quotation from us. There are other companies out there who can carry out many aspects of the work. If you need a new connection in an area where we own the electricity network, you have a choice.

You can find and download all our G81 documents and view them on our secure portal here. To view these you will need to create an account with us.

We pride ourselves on not just working in our communities but being a part of them. Our focus on people helps us understand the needs of our communities, delivering the best service possible - no excuses.

Our tools and maps can help you throughout the new connections process.

Find out more about our connections refund policy.